When you use PayPal as your payment method, you will be directed to the PayPal website during the ordering process. You will be redirected to our shop where you can finish your order.
When you pay via credit card with Visa or MasterCard, your card's information will of course be encrypted when submitted. The sum will then be reserved on your credit card, but it will not be debited until the product has been shipped. To increase the security of your credit card payment. Rosenthal.de has integrated the security processes MasterCard SecureCode and Verified by Visa.
The application for a code is optional and free and does only take place between you and your credit card company. Some credit card companies already have this security process as an obligation. Please contact your credit card company for further information.Your authentification information will be encrypted and submitted to your credit card company. Rosenthal.de does not have any influence on the layout of the application form and does not receive any information from the form. This principle increases your safeguard against abuse of credit card details from third parties. Further explanations are made in the help section on the form of your credit card company.
Rosenthal will send you an order confirmation. After you have received this order confirmation, you will transfer the payment to our account. Transfers from abroad are easy and low-priced nowadays. By using our international bank account number (IBAN) and bank identification code (BIC) you can transfer your money from your foreign banc account directly to our German banc account. All necessary details for your transfer will be on your invoice. As soon as your order is ready for dispatch, you will receive the invoice. If your order is not available from the beginning, you will not receive your invoice right away, but when we can ship your order.